Our training is custom-designed for our clients. We tour, talk, and observe staff at work. We learn the client's business-and use that knowledge to tailor workshops, examples, and exercises to the client's industry. Some of the recent workshops we've offered are:

Conflict Management: Conflict is inevitable. More than that, healthy, managed conflict is essential to companies and organizations that are to thrive in challenging times. This workshop explores our conflict style preferences, the challenges of conflict (everything from communication barriers to unexplored agendas), how to bring conflict to the surface, and methods for creating resolutions that work.

Team Building: Patrick Lencioni identified “The Five Dysfunctions of a Team.” The five dysfunctions include absence of trust, fear of conflict, lack of individual commitment, avoidance of accountability, and inattention to bigger picture results. We assess groups on these measures and, through exercises and exploration we identify the means to create functional work groups and, eventually, teams.


Diversity Training: Day-long training session that allows participants to identify the breadth of diversity and to begin identifying areas over which they have direct ability to improve acceptance of a diverse workforce.


Sexual Harassment: Day-long training session that presents legal standards covering sexual harassment. Includes video clips that illustrate commonly occurring practices that may be construed as sexual harassment.


Supervising: Introduction of best practices in supervising others. Includes performance management, performance evaluation, feedback, delegation, managing emotions, dealing with conflict, problem identification and solution, and coaching others. Supervisors and managers are also introduced to most current legal requirements.


Problem Solving: Introduction of new tools to promote better problem solving. Includes introduction of "brain writing" and Ishikawa Fishbone to identify real causes of problems and to identify better solutions.



Myers-Briggs Type Indicator (MBTI): The MBTI is an excellent tool for identifying individual and group preferences-preferences which often get in the way of our working well together. Once individual preferences are identified, the workshop turns to finding ways to understand and meet the needs of others.


Improving Communication: No matter the organization, communication is always identified as the number one problem facing individuals and the organization. This workshop is designed to immediately improve individual communication patterns.

Business Principles: Using the organization's history, systems, departments, core competencies, and profitability goals, participants are introduced to the "business of their business." The goal is to have this information support increased profitability.

Other workshops that have been recently offered:

• Coaching, Facilitating: A Different Style of Managing
• Building Relationships
• Using Performance Evaluations to Improve Productivity & Employee Morale
• Business Protocol
• Building on Excellence
• Learning to Collaborate for Innovation, Increased Effectiveness, and Greater Success
• Effective Meetings
• Effective Writing and Grammar
• Emotional Intelligence
• Facilitating Groups
• Increasing the Effective Use of Digital Teleconferencing
• Generational Differences in the Workplace
• Using “Good to Great” as a Roadmap for Organizational Improvement
• Influence without Authority
• Working Successfully with the Media
• Process Improvement
• Project Management
• Succession Planning
• Facilitating and Implementing Strategic Plans
• Leadership in the 21st Century
• Time Management
• Preparing for a Changing Workplace
• Coaching Yourself to Peak Performance
• Interviewing and Hiring

Every workshop is tailored to the individual organization.